Frequently Asked Questions
Do I have to send my PC to you?
No, we work on your PC Remotely through an application called AnyDesk. You get to watch everything that happens while we tune it.
What programs do I need previous to appointment?
You wont need a single application unless you want to use Zoom on your desktop instead of our browser!
Where do I join SenseQuality appointment?
All appointments will show up in your account settings and you will be able to join the meeting in your browser via Zoom. You will also get a email with a zoom link.
How do I contact my tech before appointment?
SenseQuality has multiple techs. You will receive an email with your tech's contact email.
Do I have to be at my PC during the appointment?
Yes. You have to be present during your appointment to ensure the best results.